SHIPPING POLICY

Last updated June 19, 2024

We appreciate your trust in our services. Our commitment is to deliver your orders promptly and efficiently. By partnering with top-tier delivery services such as Shiprocket, Shipway, and Ecom Express, we ensure your packages arrive on time and in excellent condition.

• Orders will be shipped within 3 to 20 working days, or as agreed at the time of order confirmation.
• Delivery will adhere to the norms of the courier company or post office.

• If an item is out of stock, we will notify you promptly.
• You can request a restock for out-of-stock items.

• Shipping times may vary depending on product availability.
• On demand order items will be shipped according to the estimated delivery dates provided at the time of order.
• Delivery times for on demand order products may vary based on availability and supplier schedules.

• You can check updates through our website and app.
• SMS, email, and push notifications will be sent, providing shipping status, estimated delivery dates, and any changes to your order.

• The product will be dispatched to the address provided at the time of order placement.
• If the delivery address is incorrect, additional delivery charges will apply.
• Please ensure your address is accurate to avoid delays and extra charges.

Shipping rates are determined at checkout based on the destination, shipping method, and the weight and dimensions of the items in your order.

Please check Our return policy for information on returns.

If you have any questions regarding our shipping policy, please don't hesitate to contact us at: contact@xofi.gg